1. Go to Configuration, KPI and click on Level & Threshold.

2. Go to Achievement Level Setting and click the “+” button to add new level. This is the level settings. The level will auto increase. As an example, the first level will be Level 1. The second item added will be Level 2 and so on.

3. Please enter the Name of the level, description, select color and the default score that will represent this level. The default score is only appear if in KPI Calculation Method you choose the Modifiable KPI.

4. Click “Save Changes” to add the new level.