Sales returns means item returned by customer due to certain reason, for instance damage item. You can view the list of sales returns as per the picture below.

Picture 2.4.7: List of Sales Returns

After clicking on the “Sales Return” button, you will be brought to the following page:

Picture 2.4.8: List of Sales Returns

You can search using reference number SR/2017/1.
You can search using location if you have more than once location.
You can search using account registered in CRM or POS.
You can search from the start until the end date.