Sales returns means item returned by customer due to certain reason, for instance damage item. You can view the list of sales returns as per the picture below.


Picture 2.4.7: List of Sales Returns



After clicking on the “Sales Return” button, you will be brought to the following page:

Picture 2.4.8: List of Sales Returns


A
You can search using reference number SR/2017/1.
B
You can search using location if you have more than once location.
C
You can search using account registered in CRM or POS.
D
You can search from the start until the end date.