1. Click on the “+ New Document” icon and select “Credit Note”. Fill in the required details, then click the (✔) icon to save.

 

 

Available Options:

  1. Template: You can choose either Template 1 or Template 2.
  2. Bill To: Select the customer to whom the Credit Note is being issued. To add a new customer, click “+ New Customer”
  3. Credit Note Details: You may edit the Credit Note Number and Credit Note Date as needed. Click “Add or Edit Items” to input item details. Choose existing items or click “+ New Item” to add new ones.
  4. Currency: Select the appropriate currency.
  5. Terms & Conditions: Optional — you may enter any terms relevant to the credit note.

  1. Malaysia e-Invoice (for Malaysia users only) before submit:
  1. Click Submit to LHDN: Click to submit the invoice to the Lembaga Hasil Dalam Negeri (LHDN).
  2. Pre-validate e-Invoice: Complete the required information in the "Required Supplier Information", "Required Customer Information", "Other Conditions", and "Set invoiceNovus as Intermediary" sections.
  3. Submit: Click "Submit to LHDN" to finalize the submission.

  1. Submission Status: Once submitted, the "Status of the Document" page will display the submission status and e-Invoice information and click (✔) icon to view e-invoice.

  • Malaysia e-Invoice (for Malaysia users only) after submit:
    1. Status: Displays the status of your e-Invoice submission. If its is "Valid", you may download the invoice with a QR code. 

  1. View e-Invoice: Click to view the e-Invoice on the official portal.

  1. Cancel: Click to cancel the e-Invoice. Note: Cancellation is only allowed within 72 hours of submission.