FAQ - MYMASJID (ENGLISH VERSION)

What is the online payment method that is used for the system MyMasjid?
Answer :  There are a few payment gateways that can be used with MyMasjid. Our main Payment Gateways are as follow: 1. Malaysia - ToyyibPay 2. Ind...
Fri, 15 Sep, 2023 at 4:35 PM
How much does Payment Gateway charges per transaction in MyMasjid?
Answer : Payment Gateway charges is based on the Payment Gateway used by the user.  As an example, ToyyibPay charges RM1.00/transaction if the payment i...
Fri, 15 Sep, 2023 at 4:39 PM
Can MyMasjid use another payment gateway method?
Answer :  For now our main payment gateways are as follow: 1. Malaysia - ToyyibPay 2. Indonesia - iPayMu. If you would like to use another payment...
Fri, 15 Sep, 2023 at 4:40 PM
How much does the MyMasjid usage license cost?
Answer :  The current charges for MyMasjid is RM960/mosque annually (not yet include 6% SST). This includes user access of up to 10 committee members an...
Fri, 15 Sep, 2023 at 4:43 PM
What is the difference between AJK role and Qariah role in Users System?
Answer : AJK role is admin for each masjid that can update mosque profile , create online donation, record transaction and database members. For the Qariah ...
Thu, 14 Sep, 2023 at 10:20 AM
How many qariah members can use MyMasjid?
Answer :  MyMasjid gives access to unlimited number of Qariah members per mosque. Therefore, you can invite all your qariah members to create their own MyM...
Fri, 15 Sep, 2023 at 4:44 PM
How many AJK people can use MyMasjid?
Answer : MyMasjid gives access to 10 mosque committee members per mosque and surau as committee users access level.
Fri, 15 Sep, 2023 at 4:45 PM
For Qariah mosque/surau, do they need to register as a Qariah Member for their mosque?
Answer : Yes, your mosque's qariah members can register as a Qariah Member. By registering as a Qariah member, they will be able to view Campaigns, ...
Fri, 15 Sep, 2023 at 4:46 PM
Can people who are not Qariah of the mosque donate to the other mosque fund?
Answer : Yes, they can make online donations in the Donation Public Page in MyMasjid website (https://app.mymasjid.asia/Public/Campaign).
Thu, 14 Sep, 2023 at 10:22 AM
Can users change their own passwords?
Answer : Yes, they can change their own password in the system. Please follow the step by step provided as below: 1. Login to MyMasjid system. 2. Click...
Fri, 15 Sep, 2023 at 4:48 PM