This guide provides an overview of how to record and manage customer transactions in OfficeCentral Accounting Module.
It covers:
Creating customers (Debtor database)
Issuing invoices
Receiving payments (Receipts)
Handling adjustments (Credit/Debit Notes)
? Each transaction includes its own approval step, which will be explained in the respective articles.
Transaction Flow
Create Customer (Debtor)
Issue Invoice
Receive Payment (Receipt)
Credit Note / Debit Note (if needed)
1. Create Customer (Debtor)
Create and manage your customer database before recording any transactions.
? Go to: 3.1 How to Create and Manage Customer (Debtor)
2. Issue Invoice
Record sales and generate invoice for customer.
? Go to: 3.2 How to Create and Manage Invoice
3. Receive Payment (Receipt)
Record payment received from customer and match it with invoice.
? Go to: 3.3 How to Create and Manage Receipt (Receive Payment)
4. Credit / Debit Note (If Needed)
Used for adjustments:
Credit Note: Reduce invoice amount (e.g., overcharge, returns)
Debit Note: Increase invoice amount (e.g., additional charges)
? Go to: 3.4 How to Create and Manage Credit Note
? Go to: 3.5 How to Create and Manage Debit Note
⚠️ Important Notes
| No. | Topic | Explanation |
|---|---|---|
| 1 | Customer Required | MUST create customer before invoice |
| 2 | Invoice First | Receipt should be linked to invoice |
| 3 | Adjustments | Use credit/debit note when needed |
| 4 | Approval | Each transaction must be approved to update financial reports & aging |
? Accounting Entries (Revenue Cycle)
| Scenario | Journal Entry | Remarks |
|---|---|---|
| Issue Invoice | Dt: Debtor Ct: Revenue | Record sales and customer liability |
| Receive Payment | Dt: Bank Ct: Debtor | Reduce outstanding balance |
| Issue Credit Note | Dt: Revenue Ct: Debtor | Reduce sales and receivable |
| Issue Debit Note | Dt: Debtor Ct: Revenue | Increase sales and receivable |